From: Jahmeel Judge <jahmeel@oventus.com.au>
Sent: Monday, November 25, 2019 2:29 AM
To: Philip Miller <Philip@oventusmedical.com>; Masoud Vahidi <Masoud@oventusmedical.com>; Landi Krause <landi@oventus.com.au>; Danielle Scott <danielle.scott@oventusmedical.com>
Cc: Dan Parry <Dan@oventus.com.au>; Rupal Dalwadi <r.dalwadi@oventusmedical.com>; Rebecca Palmer <Rebecca@oventus.com.au>
Subject: RE: SO 3147 Dr Matthias Lab in lab order
Hi Phil,
Order 2308
The only issue we had was the shipping address that Dr Matthias entered into the order was not being displayed on the notification email sent to Labassist email. Instead the notification says the same address for shipping and billing. I have attached the notification. We send this notification to our subcontractor who ships to the clinic. I don’t know why this order had this error as it is the only one.
Kind Regards,
Jahmeel
From: Philip Miller <Philip>
Sent: Friday, 1 November 2019 1:11 AM
To: Masoud Vahidi <Masoud>; Jahmeel Judge <jahmeel>; Landi Krause <landi>; Danielle Scott <danielle.scott>
Cc: Dan Parry <Dan>; Rupal Dalwadi <r.dalwadi>; Rebecca Palmer <Rebecca>
Subject: RE: SO 3147 Dr Matthias Lab in lab order
I am not sure what I need to do here. It seems like this is sorted in the short term, but maybe I am misreading something.
I am preparing an update that will allow each user to have multiple billing and shipping addresses.
Phil
From: Masoud Vahidi <Masoud>
Sent: Wednesday, October 30, 2019 8:33 PM
To: Jahmeel Judge <jahmeel>; Landi Krause <landi>; Danielle Scott <danielle.scott>
Cc: Dan Parry <Dan>; Rupal Dalwadi <r.dalwadi>; Rebecca Palmer <Rebecca>; Philip Miller <Philip>
Subject: RE: SO 3147 Dr Matthias Lab in lab order
Phil,
Let me or Danielle know if you have questions on this account and how it was originally set-up.
Masoud
From: Jahmeel Judge <jahmeel>
Sent: Wednesday, October 30, 2019 5:26 PM
To: Landi Krause <landi>; Danielle Scott <danielle.scott>
Cc: Dan Parry <Dan>; Masoud Vahidi <Masoud>; Rupal Dalwadi <r.dalwadi>; Rebecca Palmer <Rebecca>; Philip Miller <Philip>
Subject: RE: SO 3147 Dr Matthias Lab in lab order
Importance: High
Hi Landi,
Actually this whole registration is messed up so I have copied Phil.
Just looking at this. I am actually a bit confused how this one should be entered in Netsuite.
His billing address is registered on O2Vent.com as Your Sleep Solution Inc. C/O Dr Matthias Delaware Sleep, 809 Cobblestone Ct West Chester. Then he added his shipping address as Delaware Sleep, 260 Chapman Rd Newark. Who do we put as the customer in Netsuite? Your Sleep Solution or Delaware Sleep?
ALSO – the order notification that O2Vent.com sent Lab assist has copied the Billing address into the shipping address. So they both say Your Sleep Solution 809 Cobbelstone Ct. We send this email to TFL lab for shipping info so this isn’t good. Phil – can you please look at why it might have done this? See attached.
Kind Regards,
Jahmeel
From: Landi Krause <landi>
Sent: Thursday, 31 October 2019 9:45 AM
To: Jahmeel Judge <jahmeel>; Danielle Scott <danielle.scott>
Cc: Dan Parry <Dan>; Masoud Vahidi <Masoud>; Rupal Dalwadi <r.dalwadi>; Rebecca Palmer <Rebecca>
Subject: SO 3147 Dr Matthias Lab in lab order
Hi Jahmeel and Danielle,
Just noticed that the lab in lab order for Dr Matthias is logged under Your Sleep Solution, however, the LIL referenced in the spreadsheet for Dr Matthias is Delaware Sleep – can you please clarify, i.e. should Your Sleep Solution be added to the list below?
WIP order:
LIL addresses:
Regards,
Landi Krause | Production Manager
Oventus Medical Ltd
m: +61 (432) 852467 | p: 1300 533 159
e: l.krause w: O2vent.com | patient website: AwakeXpress.com
