From: Amy McLuckie <a.mcluckie@oventusmedical.com>
Sent: Sunday, December 1, 2019 6:01 PM
To: Phillipa Thorn <phillipa@oventus.com.au>; Philip Miller <Philip@oventusmedical.com>; Brian Ueda <Brian@oventusmedical.com>; Masoud Vahidi <Masoud@oventusmedical.com>
Subject: FW: Enquiry re O2Vent/CPAP
Hi,
Can the below please be addressed immediately????
Amy McLuckie | Dental Sleep Clinical Manager, Australia
Oventus Medical Ltd
m: +61 (0)427 972 484 | p: 1300 533 159
e: a.mcluckie w: O2vent.com | patient website: AwakeXpress.com
From: Customer Care <customercare>
Sent: Monday, 2 December 2019 8:55 AM
To: Amy McLuckie <a.mcluckie>
Subject: FW: Enquiry re O2Vent/CPAP
Hey,
Please see below.
Kind Regards,
Shaunagh Walshe | Customer Care Coordinator
Oventus Medical Ltd
p: 1300 533 159
e: s.walshe w: O2vent.com | patient website: AwakeXpress.com
From: Dr Christiaan Willems ArtsMedia <chris_willems>
Sent: Sunday, 1 December 2019 11:55 AM
To: Customer Care <customercare>
Subject: FW: Enquiry re O2Vent/CPAP
P.S.Further to previous email (refer below), please refer attached Screenshot of your online form.
Regards,
Chris
Dr. Christiaan WillemsFHEA FIML FAIEA
From: “chris_willems” <chris_willems>
Date: Sunday, 1 December 2019 at 11:48
To: <customercare>
Subject: Enquiry re O2Vent/CPAP
Dear Oventus,
I became aware of your product through Mark Holmes from Circadian Australia, whom I happened to be sitting next to on a flight from Brisbane to Melbourne last Tuesday 26/11/2019.
As a current user of a ResMed CPAP machine (and have been for several years), I am curious as to whether or not the O2Vent would be suitable for me as a replacement for CPAP – particularly for travel convenience – and would very much appreciate a discussion to determine that.
Please contact me as below. Thank you.
N.B. Please note that your online enquiry form is incompatible with Australian addresses as it only offers US States in your list, and does not allow QLD to be inserted into a mandatory field, which prevents the form from being submitted at all (and yes, ‘Australia’ was in the ‘Country’ field). This is particularly ironic given that you are based in QLD(?!).
Regards,
Chris
Dr. Christiaan WillemsFHEA FIML FAIEA
ArtsMedia Consultants -Executive Digital Communication Coaching
phone: +61 7 3425 3308
mobile: 0417 470 874
email: chris_willems
web: www.artsmedia.com.au
postal:PO Box 90 Dayboro Qld 4521 Australia
*Book your Complimentary Consultation:https://calendly.com/drchris-1
engagement + empowerment + ethics
